Frequently asked questions
Do I have to pay a monthly subscription to use NugVerse?
No monthly subscription needed. With NugVerse, you just pay per asset — no hidden costs, no fees, no commission. What you see is what you pay.
How does NugVerse source creators?
When NugVerse launched, we invited all of our top UGC creators to join. Since then, after every successful MediaNug campaign, our talent team reaches out to the creators behind the top-performing assets and invites them in. Every creator is vetted by our talent department first, so you know you're getting quality work.
Do you quality control every video?
Yes, every single video. Before a client ever sees the first round, a real human being on our team reviews it, making sure NugVerse stays a premium product from start to finish.
How many rounds of revisions do you allow?
We allow one round of revisions. This keeps things moving smoothly and quickly through the pipeline, so your brand can scale assets faster. If you're still not happy with the quality after that round, just reach out and we'll make it right.
No, every creator on NugVerse is a real human. We don't currently offer AI avatars or AI-generated creators on the platform.
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